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HTE saved a communication industry customer from a very large expense |
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(in excess of $100,000) when an ASIC vendor tried to charge them for parts that were non-functional. HTE designed an ASIC, which the vendor fabricated.
None of our customer's employees who were familiar with the project were still working for the firm several years later, when the vendor asked our customer to pick up the tab. The bill was for a large wafer run that was
non-functional. HTE was called in to help. In a few hours, we provided documentation proving that the problem was the responsibility of the ASIC vendor, NOT our customer. The purchasing agent admitted that they would
probably have paid the bill if it weren't for our assistance. |
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Bob Caldwell, President of Centaurus, commended us in a letter in which |
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he stated, "… your efforts, including a 24 hour debugging session, allowed us to meet our schedule and deliver our system to our customer on
time." |
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A medical instrument customer had an arterial blood gas analyzer with an |
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unpredictable tendency to reset while performing a test. This resulted in some very unhappy patients, because a second sample would have to be taken, and
an arterial sample is much more difficult and painful than a standard venous blood sample. HTE was engaged to do a design review, and found a negative noise margin in the processor's reset circuit, among other potential
problems. After correcting the problems, the manufacturer has since manufactured the item without further problems. |
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Mike Wegmann, President of Asteroid Corporation, is one of our first |
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customers. He said the following, regarding an 8086 based fuel control system we designed and built for him over 14 years ago: "The hardware is now
obsolete, but the system is still running, 24 hours a day!" Also, for some idea what kinds of products we've developed, take a look at some product examples that we've designed for HTE and our customers. What does HTE guarantee? |
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Our products are available with extended warranty |
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Our designs will meet or exceed their specifications |
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Our design reviews will pay for themselves |
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HTE can put critical design & production documents in Escrow, so… |
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Our products will be available, even if HTE burns down! |
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We'll be there for you, when you need us, even years from now! |
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What DON'T we do? |
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We don't compromise quality. |
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We don't quit, unlike an employee. |
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